One address for both products
Email support@simplecontrolops.com. It reaches the people who build DisplayOps and Simple Docker Ops, not a ticket queue. We answer on business days, usually the same day.
What helps us answer fast
- Which product, and the email address on the account
- The organisation name, and a device or screen name if it is about one
- What you expected, what happened, and roughly when
- For Simple Docker Ops, the release version or the deployment id from the portal
Billing
Both products bill through one Stripe account. Card statements read DISPLAYOPS or SIMPLE DOCKER OPS. Invoices, payment methods and plan changes are in each portal under Billing; anything the portal cannot do, email us.
Security
Report vulnerabilities to the same address with "security" in the subject. We acknowledge within two business days and will not take action against good-faith research.
Documentation
DisplayOps docs cover flashing, pairing, content and the API. Simple Docker Ops docs cover the agent, releases, rollouts and the API.
Sign in
DisplayOps portal · Simple Docker Ops portal. Password resets are on the sign-in page and arrive from support@simplecontrolops.com.
Older addresses
Mail sent to hello@simpledisplayops.com or hello@simpledockerops.com still reaches us; they forward to this inbox.